Care Supervisor

Braintree's leading Home Care provider has an incredible opportunity for someone to join as a new Care Supervisor – an integral role in the business. This is the perfect role for an existing Care Supervisor, Care Coordinator or Senior Care Assistant looking to progress their career with a progressive and supportive company.

The role focuses on two key areas – Carers and Customers, but most importantly it is an enjoyable and varied position that provides a perfect balance between working in the office and within customer’s homes. We hvae just moved into brande new modern offices and have the most incredible team, filled with kind, friendly and supportive people.

Supporting Carers:

If you enjoy using your experience and knowledge to mentor, nurture and support existing Care Assistants then the Care Supervisor role will be an ideal role which allows you to spend more time focusing on support and less time providing direct care in the community.

Supporting Customers:

The Care Supervisor is responsible for making sure customers receive excellent quality care and support to help them remain safe and comfortable in their own homes. This role is about being a professional and friendly face who wants to understand customers and form a rapport with them.

What benefits can you expect as a Field Care Supervisor? 

• Flexible working hours – we have a variety of shift patterns to suit your lifestyle, although the office is open 8.30 am to 5 pm, sometimes it’s good to be flexible.
• Paid travel time
• 35p per business mile (or use of the company car!)
• A team that understands what a healthy work life balance is, and supports you to achieve it
• Gifts & Hampers to say thank you for going above and beyond
• QCF Diplomas and specialist courses
• Coaching & mentoring from senior team members including our two registered Nurses (with training in Mental Health, Intensive Care, Paediatrics)
• Company pension scheme
• Free* DBS
• A friendly and vibrant work environment with great team members
• Regular team meetings (usually with food!)
• An office dog accompanying our Director

Key responsibilities of the Field Care Supervisor include:

• Supervising Care Assistants to develop and hone the right skills and experience to deliver the best quality care and support to each customer.
• Effective implementation of customer care assessments, care & support plans, risk assessments and reviews.
• To ensure that all changes to care schedules are reported without delay to the coordinator.
• Ensuring all emergency on-call issues are dealt with effectively.
• To maintain all reporting and ensure records are up to date.
• To liaise closely with coordinators, care manager, support supervisors, customers, care workers and external agencies.
• To assist in performance related matters when requested.

You will be joining a team of friendly and kind-hearted professionals who are proud of the work they do and go home with a smile on their face at the end of every day. We will provide specialist training and ongoing support.

Requirements for a Care Supervisor:

• Preferred understanding of the social care sector
• Full clean driver’s license
• Self-motivated and well organised
• Flexible
• Good communication skills
• Positive attitude and Fun outlook

We welcome applications from people of all backgrounds, what matters most to us is a kind and caring heart and a professional approach to managing and supporting the needs of our customers. Please click apply today and our friendly Recruitment team will be in touch to say hello.