Care Supervisor

Bluebird Care Redbridge, located in South Woodford has a great opportunity for someone to join as our new Care Supervisor – an integral role in the business. This is the perfect role for an existing Care Supervisor, a Care Assistant looking to progress their career or for someone with previous skills in a customer service based role.

The purpose of the Care Supervisor role is to make sure customers receive excellent quality care and support to help them remain safe and comfortable in their own homes. This is done by being a first port of call for potential and new customers whilst maintaining a responsive and positive relationship with our customers. This role is about being a professional and friendly face who wants to understand customers and form a rapport with them.

You will be joining a team of friendly and kind hearted professionals are proud of the work they do and go home with a smile on their face at the end of every day. If you are new to Care – do not worry. We will provide specialist training and ongoing support to ensure you understand the industry and our customers. If you already have experience, then great! We will still be there to mentor and support you throughout your career.

Our Care Supervisor must have compassion and good communication skills together with a calm and caring manner are vital for this important role of Care Supervisor within our company.

Key Responsibilities of a Care Supervisor

• Developing and supervising the care team to ensure a high standard of care is delivered to all customers
• Effective implementation of customer care assessments, care & support plans, risk assessments and reviews
• Ensuring all emergency on-call issues are dealt with effectively
• To ensure that all changes to care schedules are reported without delay to the coordinator
• To maintain all reporting and recording procedures are up to date
• To liaise closely with coordinators, care manager, support supervisors, customers, care workers and external agencies
• To assist in performance related matters when requested.

Rewards and Benefits for a Care Supervisor:

• £20-23k per annum based on experience
• 35p mileage paid and use of company car
• Pensions Scheme
• NHS healthcare top up scheme
• A chance to be trained by industry leading experts to help you progress your career

Requirements for a Care Supervisor

• Preferred understanding of the social care sector
• Full clean drivers license
• Ability to work under own initiative or within a team
• Ability to manage own time

We welcome applications from people of all backgrounds, what matters most to us is a kind and caring heart and a professional approach to managing and supporting the needs of our customers. Please click apply today and our friendly Recruitment team will be in touch to say hello.